InPost
operates with a large network of lockers in the UK which are available to customers 24/7. They can typically be found outside supermarkets, train stations, convenience stores and petrol stations. All lockers are robust, provided with 3 CCTV cameras and LED lighting. Find the nearest locker here.Locker Dimensions:
Locker sizes (length x width x height) in cm:
- Small (A): 64 x 38 x 8
- Medium (B): 64 x 38 x 19
- Large (C ): 64 x 38 x 41
Maximum weight:
15 kg
Return time:
Approximately 3-5 business days
How do I generate a label
Navigate to the order details page of the order you wish to create a return label for. Click the generate return label button in the top right (the button will only be available when the order has been despatched). Once you have clicked the button it will ask which SKUs you want to return after this you can download the label.
Note:
- This is only available for orders despatched from UK-OGDBD2, we will rolling it out across our other warehouses soon and will notify sellers once live.
- For the InPost labels we require a UK mobile number and email address. If these details aren't available the label will fail to generate.
FAQs
What happens if the item that needs to be returned weighs more than 15KG?
- In this case please email support@bezos.ai and the team can arrange an alternative courier
What happens if the item that needs to be returned is larger than the biggest locker size?
- In this case please email support@bezos.ai and the team can arrange an alternative courier
What happens if I have an order despatched from a warehouse that doesn't have InPost labels available in the seller portal:
- Please email support@bezos.ai and the team member will manually generate a label